Contact

Questions about jackets, orders, shipping, or returns? Reach us using the details below.

Customer support

Email: service@roivento.com
Phone: +1 332-296-6970

Hours (Eastern Time)
Monday – Friday: 9:00 AM – 6:00 PM ET
Saturday – Sunday: Closed
Closed on major U.S. public holidays

We typically reply within 1–2 business days. A business day is Monday through Friday, excluding U.S. federal holidays. For order issues, please include your order number.

Operating company

Guangzhou Qingmu Clothing Co., Ltd.
（广州青木服装有限公司）

China production & registration

Room A14, 2nd Floor, Room 211, Building 2,
No. 412 Jinling South Road, Nansha District,
Guangzhou, Guangdong 511458, China

U.S. mailing address

1698 Broadway
Brooklyn, NY 11207
United States

Contact us before sending any return. We will provide approval and the return destination. Do not ship returns without authorization.

How we can help

• Product questions (fit, fabric, care)
• Order status and tracking
• Damaged or incorrect items
• Starting a return
• Wholesale or bulk inquiries