Privacy Policy

Last Updated: July 7, 2026

Roivento ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, and protect your personal information when you visit our website, place an order, or interact with our services.

This Privacy Policy applies to all visitors, customers, and users who access or use the Roivento website.

1. Company Information

Roivento is operated by the registered business entity responsible for providing products and services through this website.

Business Address:
Room A14, 2nd Floor, Room 211, Building 2,
No. 412 Jinling South Road,
Nansha District, Guangzhou,
Guangdong 511458,
China

2. Information We Collect

We collect information that is necessary to provide products, process orders, communicate with customers, and improve our services.

Information You Provide

When you place an order, contact us, subscribe to updates, or interact with our website, we may collect:

- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information required to complete transactions
- Order details, including purchased products, sizes, colors, and order history
- Customer service communications and information you provide to us

Information Collected Automatically

When you browse our website, we may automatically collect certain information, including:

- IP address
- Browser type
- Device information
- Operating system information
- Website interaction data
- Pages viewed and browsing activity
- General location information based on technical data

This information helps us maintain website security, improve performance, and provide a better shopping experience.

3. How We Use Your Information

We may use your personal information for the following purposes:

- Processing and fulfilling orders
- Confirming payments and preventing fraudulent activity
- Providing order confirmations and shipping updates
- Responding to customer inquiries and requests
- Managing returns, exchanges, and refunds
- Improving our website, products, and services
- Sending marketing communications when you choose to receive them
- Protecting website security and preventing misuse

4. Payment Information

Payment transactions are processed securely through trusted third-party payment providers.

Roivento does not store your complete payment card information. Payment providers process payment information according to their own privacy policies and security standards.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted service providers that help us operate our business, including:

- Shopify, which provides our e-commerce platform, checkout services, and order management tools
- Payment processors that securely process transactions
- Shipping and logistics providers that assist with order delivery
- Customer service providers that support communication with customers
- Analytics providers that help us improve website performance

These service providers only access information necessary to perform their services and are required to handle information appropriately.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyze website usage, remember preferences, and provide relevant services.

Types of Cookies We Use

Essential Cookies:
These cookies are necessary for basic website operations, including shopping cart functionality, checkout, and website security.

Analytics Cookies:
These cookies help us understand visitor behavior, measure website performance, and improve our services.

Functional Cookies:
These cookies remember user preferences and improve browsing convenience.

Marketing Cookies:
These cookies help measure advertising performance and provide more relevant marketing experiences.

You may manage cookies through your browser settings. Please note that disabling cookies may affect certain website features.

7. Data Security

We use reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or disclosure.

Our website uses Secure Socket Layer (SSL) encryption technology to help protect information transmitted through our website.

Although we take reasonable security measures, no electronic transmission or storage method can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as necessary to provide services, complete transactions, comply with legal obligations, resolve disputes, and maintain business records.

Order information may be retained for accounting, customer service, and legal compliance purposes.

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

9. Your Privacy Rights

California Privacy Rights (CCPA/CPRA)

California residents may have the right to:

- Request access to personal information collected about them
- Request deletion of personal information
- Request correction of inaccurate information
- Learn about categories of personal information collected or disclosed
- Opt out of the sale or sharing of personal information
- Exercise privacy rights without discrimination

Roivento does not sell personal information.

European Privacy Rights (GDPR)

Where applicable, individuals may have the right to:

- Access personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Restrict or object to certain processing activities
- Withdraw consent where applicable
- Request a copy of personal information

10. Marketing Communications

You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in our emails.

We may continue to send transactional messages related to your orders.

11. Third-Party Services

We work with trusted third-party service providers to support our business operations, including:

- Shopify: website hosting, checkout, and store management
- Payment providers: secure payment processing
- Shipping providers: order delivery services
- Analytics providers: website performance measurement
- Marketing platforms: customer communication services

These third parties process information according to their own privacy policies.